Customer Testimonials

“Hillcrest Internal Medicine has four doctors, each with a different way that they want billing done. RCM worked with us to make sure that each doctor’s needs were met in a manner that would also work for their company, tailoring their service to our needs and making sure that each doctor was satisfied with the results. I would highly recommend them to anyone in search of a billing company.”

“RCM360 provides results. They meet with us regularly and are responsive to our ever-changing needs, providing us with detailed reports and helping us learn the process. They really are an extension of our team.”

“Medical billing can be a daunting task, but we feel confident in the service RCM360 provides and know every aspect is being managed. I most appreciate the communication I have with our account manager and coder and their forward thinking to utilize functions within eClinicalWorks to help our practice become more efficient.”

“We’re so glad we made the switch to RCM360 and wish we had done it sooner. I will most certainly recommend RCM360 should I hear of anyone looking to make a change. Everyone has been so helpful and kind to us!”

“RCM360 can help you with managing the entire universe of billing / patient statements, payments, etc. They will handle the entire process from front to back, even including creating the claims if you prefer. I honestly can’t recommend them more, and you know I’m not always the easiest to please.  In fact, most recently we have partnered with them ourselves to help more efficiently collect payments owed and manage the often painful act of navigating a claim through all of the payors. I can assure you that partnering with them will almost certainly improve turn around times on claims, and improve collection rates for what you are actually owed.”

“We have been with RCM360 now for 4 months, and I can say that we have had our best 1^st quarter ever. Our office charges are entered in a timely manner and their rules for claims have encouraged our providers to tighten up their timelines for note completion and locking. Our hospital charges are being accurately entered and with very quick turnaround time. I appreciate having the expertise of a certified coder just a phone call away and I benefit from the check-in sessions I have had with the team.”

The RCM360 team has not only closed the gap in outstanding charges but significantly reduced our denials.

We equate our recent success to their expertise in designing a workflow within eCW that helps ensure claims are approved on the first pass. We are in constant communication and see RCM360 as an extension of our team.