Staffing Challenges
Like any business, the operation of a medical practice is highly dependent on having skilled, quality staff in place. Yet when it comes to billing, you may find challenges finding, retaining and managing these professionals. There’s a very niche area of knowledge and experience required to perform the job effectively. RCM360 has this knowledge and passion, and we’re ready to leverage it on your behalf.
Outsource your billing to RCM360 and avoid the many staffing challenges you may be facing in your practice:
- You’re experiencing staff loss and high turnover. A recent study indicated an ever- increasing turnover rate in the health care industry, which has the second highest turnover rate of any industry in the US. This indicates that medical billing professionals are changing jobs now more than ever, and that poses problems for your billing and collections. You may find yourself in an endless cycle of finding qualified candidates, hiring, and training. This costs time, money, and lack of continuity for your practice.
- You’re growing. Growth is a great thing, but it can also bring some pains. You may find that your current staff is stretched too thin to get claims filed in a timely manner. And if a rejection comes in, who knows where that will rank on your staff’s to-do list.
- The talent pool is small. You’re seeking someone with a specific set of skills and talent who must have knowledge of both medical billing and coding. One minor error could result in rejection and delay of payment – or no payment at all.
- You’re having trouble managing the billing staff. A growing team requires growing management needs. Someone must oversee day-to-day operations and time management, ensure the work is covered when a team member goes on vacation, deal with performance or relationship problems, hire, train, retain, educate, etc. If there’s not someone dedicated to this, things can quickly go awry for your practice’s billing.
RCM360 can provide the hands-on services you need to not only get your billing back on track, clean up aging AR and increase your cash flow, we take the ongoing management of billing and collections off your hands so you can focus on running and growing your practice.